1. Who we are
This privacy notice explains how Aunt Nell Ltd (company number 13319059) and Queer Family CIC (company number 16560081) (together “Aunt Nell”, “we”, “us”) collect and use your personal data when you use our website, sign up to our communications, or work with us.
We are the “controller” of your personal data under UK data protection law. You can contact us at hello@auntnell.com

2. The data we collect
We may collect and process:

• Contact details – such as your name, email address, organisation, role and phone number.
• Communication data – messages you send through our contact forms or by email, and our responses.
• Newsletter and event data – your sign-up details, preferences, and information about events or workshops you attend.
• Usage data – information about how you use our website, such as pages visited, links clicked, and approximate location, collected via cookies and similar technologies.
• Technical data – IP address, browser type and version, device type and operating system.

3. How we collect your data
We collect data when you:

• ill in a form on our website;
• sign up to our newsletter;
• attend one of our events or workshops;
• communicate with us by email or social media;
• browse our website (through cookies and analytics tools).

4. How we use your data and legal bases
We use your personal data for the following purposes:

• To respond to enquiries and manage collaborations or commissions
  Legal basis: performance of a contract or taking steps at your request before entering into a contract.
• To send you newsletters, updates and event information where you have opted in or where we are permitted to do so.
  Legal basis: your consent (you can withdraw this at any time).
• To run and improve our website and understand our audience through analytics and insights.
  Legal basis: our legitimate interests in running and developing our organisation and content, balanced against your rights.
• To meet legal or regulatory obligations, including record-keeping and responding to lawful requests.
  Legal basis: compliance with a legal obligation.

5. Sharing your data
We do not sell your personal data. We may share it with:

• Service providers who help us run our website and communications, such as:
  WordPress (website hosting and forms);
  MailerLite (email newsletters);
  Google Analytics (website analytics).
• Professional advisers such as lawyers and accountants, where necessary.
• Authorities, if required by law or to protect our rights or the rights of others.

These organisations act as “processors” on our behalf and are only allowed to use your data to provide their services to us, in line with our instructions.

6. International transfers
Some of our service providers may be based outside the UK or the European Economic Area. Where personal data is transferred internationally, we take steps to ensure appropriate safeguards are in place, such as standard contractual clauses or equivalent measures required by data protection law.

7. How long we keep your data
We keep personal data only for as long as we reasonably need it for the purposes set out in this notice, and to comply with legal, accounting or reporting requirements. When it is no longer needed, we will delete it or anonymise it.

8. Your rights
Under data protection law, you have rights in relation to your personal data, including the right to:

• access a copy of your personal data;
• correct inaccurate or incomplete data;
• ask us to delete your data in certain circumstances;
• restrict or object to our use of your data;
• withdraw consent where we rely on consent;
• ata portability in certain situations.

If you would like to exercise any of these rights, please contact us at [contact email].

You also have the right to complain to the UK Information Commissioner’s Office (ICO) or, if yo
u are in the EU, to your local data protection authority. We would appreciate the chance to respond to your concerns first.

9. Cookies and similar technologies
We use cookies and similar technologies on our website to make it work, to remember your preferences, and to understand how people use it. For more information, please see our Cookies Policy.

10. Changes to this notice
We may update this privacy notice from time to time. The latest version will always be available on our website.

11. Contact us
If you have any questions about this notice or how we handle your data, please contact us at hello@auntnell.com.